60-Day Money Back Guarantee
100% Money Back Guarantee
We are confident that Kita Skin products will help you achieve healthy, happy and radiant skin, which is why we offer a 60-Day Money-Back Guarantee.
If for any reason you are not satisfied with your purchase, or if you haven’t seen any improvements in your skin with 60 days of using our products, you can contact us for a full refund.
Money-Back Guarantee Terms:
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Eligibility: To be eligible for a full refund under the 60-Day Money-Back Guarantee, customers must adhere to the terms of our refund and return policy, including contacting our customer service team at help@kitaskin.com.
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60-Day Period: The 60-day period starts from the date of delivery of your Kita Skin products. You must have also trialed the products for 60 consecutive days to ensure enough time is given to evaluate the products.
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Return Process: If you are unsatisfied with our products or have seen no improvement in your skin during this 60-day period, please follow our standard return process outlined in our Refund and Return Policy. This includes returning all products from your order, both used and unopened, at your own expense.
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Refund: Once we receive your returned products and inspect them, we will process a full refund according to the terms of our Refund and Return Policy. The refund will be issued using the same payment method used for the original purchase.
- Exemptions: The 60-Day Money-Back Guarantee is subject to the same exemptions and conditions mentioned in our Refund and Return Policy.
This guarantee is only open to bona fide customers, who act at all times in good faith and with integrity. We reserves the right to cancel the guarantee where we believe the customer has acted dishonestly or fraudulently.
If you have any questions or need assistance with the guarantee process, please contact our customer service team at help@kitaskin.com.